Product Availability

Please Note:
Items not currently ‘Available in store’ may need to be sourced from an interstate warehouse. With some suppliers and freight carriers working with Covid-related restrictions and delays, we are seeing holdups of up to two weeks in sourcing some items. We appreciate your patience and understanding in this matter.

 

Available in-store / Only a few left / Ready to pickup or deliver
Item is available and in stock at our store on the Sunshine Coast. 

 

Available from Australian Warehouse
Item is only available from our Australian distributor and may need to come via our store (Mooloolaba Music) prior to shipping to you.

Available via email anytime
Item is sent to the recipient of the customers choice immediately or on a selected date and time.


Q. Where is my shipping information or a tracking number?
We try very hard to make sure we receive this information as soon as our warehouse team has packed an item and the couriers give us this data. Please check your account for updates to tracking numbers and shipping updates.

Q. It's been a week and I have not had any information on the shipping of my item?
Our team diligently try to pick your item, pack and send your item to the courier as soon as we receive the order. Sometimes there are delays or backlogs from our warehouse or from our freight providers. Unfortunately, these circumstances can be out of our control (for eg. depots being shut because of COVID outbreaks). Our team will notify you if these issues do occur and we appreciate your patience and understanding in this matter.